City of Monroe announces new app for water customers

Local News

MONROE, La. (KTVE/KARD) UPDATE: The “EyeOnWater” app is now live! It is available for Apple and Android users.

The Monroe Water Treatment Plant is bringing water management right to the palm of you hand thanks to the new “EyeOnWater” app. Once users login into the app using their account number, they can access a variety of options 24/7.

“It can just help them see where they need to make adjustments with their water at home, they can check it how they’re using it every hour, everyday, every week, every month” said Destiny Hendricks, Monroe Water System Communication Specialist

The app can even tell you if you have a leak in your lines and makes contacting the water plant easier. This is all thanks to new recently installed smart meters that will be able to connect to the app.

The water treatment plant hopes that the app will help residents with any of their water needs.

“It will help customers to see how transparent things are for them so they can see for themselves see where they need to make changes and can save them some money” Hendricks said.


The City of Monroe is launching a new app for their water customers.

According to the city, the Water Treatment Division has a new app that will allow the the city’s water customers to track their water usage with the tap of their fingers.

The city says the name of their app is “EyeOnWater” app. The app will go live Wednesday, January 27th at 1:00 p.m.

“EyeOnWater”, according to the city, allows customers to connect to their water utility account and see their latest water usage.

According to the app will allow customers to do the following:

  • Quickly view recent water usage with a two-week comparison.
  • View detailed water usage history by day, week, month, and year.
  • Discover short- and long-term water usage trends.
  • Detect leaks and reduce water waste.
  • Easily contact the water utility.

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