NEW YORK, NY (WDSU) -- Employees at Lowe's in New York came to the rescue of a Vietnam veteran who had been waiting two years for a new wheelchair.
Michael Sulsona said the U.S. Department of Veterans Affairs had denied his requests for a replacement.
Last week, his wheelchair fell apart while shopping at a Lowe's on Staten Island.
Three employees immediately jumped in to help, taking the wheelchair apart and replacing the broken parts while a tearful Sulsona watched.
Forty-five minutes after the store closed, Sulsona left in a wheelchair that was "like new," he wrote in a letter to the Staten Island Advance newspaper.
"I kept thanking them and all they could say was, 'It was our honor,'" Sulsona wrote.
Since the letter was published, VA officials sent Sulsona a custom wheelchair and have pledged to service his chair when needed.
"We were very sorry to hear about the reported circumstances surrounding Mr. Sulsona’s request for a new wheelchair. We quickly investigated and can report the Veteran’s new custom wheelchair was delivered to him today and it along with his back up will be serviced by the VA as needed," a department spokesperson told Buzzfeed.
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